How NVC Coach collects, uses, and protects your data
2026/02/28
This Privacy Policy explains how NVC Coach handles personal information when you use the website and services.
When you submit a practice conversation, that content may be sent to third-party AI providers to generate role-play responses, analysis, rewrite suggestions, and progress summaries.
We do not sell practice conversations, and we do not use them to fine-tune our own model weights. Third-party AI providers may process submitted content under their own service terms and data policies.
We do not sell personal data. We may share data with trusted service providers that support hosting, analytics, payments, or email delivery under contractual safeguards.
Please avoid entering passwords, payment card numbers, government-issued IDs, health records, or other highly sensitive information into practice conversations unless you are comfortable with that information being processed to deliver the service.
We keep data only as long as needed for service delivery, legal requirements, and dispute resolution. You may request deletion of your account data through support.
We use reasonable technical and organizational safeguards to protect data. No internet system can be guaranteed 100% secure.
Access to stored data is limited to people and systems that need that access to operate, maintain, or secure the service.
Depending on your location, you may have rights to access, correct, export, or delete personal data.
Questions about this policy can be sent through the contact page or by email at support@communicationskillstraining.app.