Privacy Policy

Introduction

This Privacy Policy explains how NVC Coach handles personal information when you use the website and services.

Information We Collect

• Account data: name, email address, and authentication details
• Usage data: page visits, feature usage, and interaction logs
• Training data: conversation content you submit for analysis
• Device data: IP address, browser, and operating system information

How We Use Information

• Provide and improve the NVC training experience
• Generate AI analysis and progress reports
• Maintain account security and fraud prevention
• Respond to support requests
• Meet legal and compliance obligations

Data Sharing

We do not sell personal data. We may share data with trusted service providers that support hosting, analytics, payments, or email delivery under contractual safeguards.

Data Retention

We keep data only as long as needed for service delivery, legal requirements, and dispute resolution. You may request deletion of your account data through support.

Security

We use reasonable technical and organizational safeguards to protect data. No internet system can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, export, or delete personal data.

Contact

Questions about this policy can be sent through the contact page or by email at support@communicationskillstraining.app.